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Shipping Methods

General Information

Shipment & Delivery

For orders that arrive until 12.00 the delivery times will be 24 hours for shipment to Attica and 72 hours for shipment to the provinces by the partner courier company or using your own means upon request.

Deliveries are made throughout the day from 09:00 to 18:00. Orders we accept on business days until 14:00 will be processed on the same day, thus achieving their immediate delivery.

Deliveries may be delayed in case of problems with the country’s road network or severe weather conditions.

Shipment to your place

Your orders may be delivered anywhere in Greece & Cyprus from the partner courier company. The amount changed is determined according to the total weight of your order.

For deliveries within Greece, orders are delivered by the partner courier company.

See the detailed calculation of shipment costs.

Exceptions:

  • The service is not available for delivery to your place in the following islands: Mykonos, Syros, Santorini, Andros
  • In all the islands when the delivery is apart from the capital of the island it is not supported and only after special consultation.
  • In mainland Greece it is possible in the capitals of the prefectures.
Pennie Store Pickup

You can pick up your order from one of our stores without extra cost.

You can find our store addresses, here.

Shipment cost calculation

Shipments within Greece
Region/Kilos up to 10kg
(Courier)
10kg-15kg
(Courier)
15kg-20kg
(Courier)
20kg-45kg
(Courier)
45kg-60kg
(Courier)
over 60kg
(Courier)
Within Attica 3.99 € 3.99 € 7.99 € 11.99 € 15.99 € 19.99 €
Outside Attica 4.99 € 4.99 € 9.99 € 14.99 € 19.99 € 24.99 €
Islands 5.99 € 5.99 € 11.99 € 17.99 € 23.99 € 29.99 €
Shipments to Cyprus
Order Weight Up to 10kg 10kg-20kg 20kg-30kg 30kg-40kg 40kg-50kg 50kg-60kg
Shipment cost 9.99 € 19.99 € 59.99 € 99.99 € 149.99 € 199.99 €
Delivery time 5-7 days

Payment Methods

Credit card

When submitting your order, you are transferred to the secure environment of Eurobank.

Interest-free payments with finloup

You can pay your order with a debit card for amounts from €65-€450 in 4 interest-free installments.

You can pay for your order in 4 interest-free payments without using a credit card or a bank loan, by choosing finloup at the checkout. Split the cost of the purchase in 4 equal payments, with the first one being made at the checkout and the other 3 payments in the following 3 months.

How to pay with finloup:

  1. Choose finloup at the checkout
  2. You’ll be redirected to finloup where you can securely log in your bank with your e-banking credentials.
  3. Your request is accepted in just a few seconds, and you can see your instalment plan right away.
  4. Provide your debit card to complete your purchase.
  5. You make the 1st payment at moment. The rest 3 payments are automatically charged in your debit card according to your instalment plan. You don’t need to remember to make any payment manually.

If you have any questions or need any help, please contact team@finloup.com.

IRIS Payment (Bank Deposit)

By choosing the IRIS service, you can complete the payment of your order immediately, using your e-Banking and charging your bank account, since your bank cooperates with the IRIS service. The IRIS service is a pan-European solution for real-time payments and provides a high level of security in transactions without the need of disclosing personal data and any special registration.

In order to use the IRIS service on your order, select the IRIS service and then the bank that you corporate with. In the next step, fill the codes you already have for your bank's e-banking and select a billing account.

Bank deposit

You can also pay your order via bank deposit or web banking. Do not forget to fill in your full name or your order number in the reason for payment field.

After your deposit, please contact the Sales Department via telephone on 210 51 20 595 or send an e-mail to hello@pennie.gr, to inform us of your deposit.

Partner Banks

Piraeus Bank

Account Number: 6759-113998-847
Name of Beneficiary: V. BOTHOS COMMERCIAL AND INDUSTRIAL S.A.
IBAN: GR4501717590006759113998847
BIC: PIRB GR AA

Eurobank

Account Number: 0026.0178.84.0200739695
Name of Beneficiary: V. BOTHOS COMMERCIAL AND INDUSTRIAL S.A.
IBAN: GR2302601780000840200739695
BIC: ERB KG AA

Εθνικη

Account Number: 10347143934
Name of Beneficiary: V. BOTHOS COMMERCIAL AND INDUSTRIAL S.A.
IBAN: GR0201101030000010347143934
BIC: ETHNGRAA

Alpha Bank

Account Number: 133002320008599
Name of Beneficiary: V. BOTHOS COMMERCIAL AND INDUSTRIAL S.A.
IBAN: GR4801401330133002320008599
BIC: CRBAGRAA

Return policy

Returning products

Our products have our company’s quality & conformity guarantee. If you are not satisfied with the products you ordered for any reason, you can return them within 14 business days from the date of receipt.

Returns will be accepted, as long as the item is in the same condition in which it was received, i.e., in their original sealed packaging with all original labels in place. It should be noted that defective items or items that are different from your order form will be returned at our own expense. To return the products you should use the partner courier company.

It should be noted that to return products purchased online and received from a store the proof of purchase must be provided.

Please note that certain products cannot be returned for the protection of consumers.

  • Bed pillows, pillow stuffings, duvets, swimwear & face masks cannot be returned for hygiene reasons
  • Seasonal items cannot be returned
  • Outlet items cannot be returned
  • In all other cases, the cost to return the product and the shipment insurance cost are charged to the customer
Order cancellations

If you want to cancel your order for any reason, please call us on 210 51 20 595, or send us an e-mail at hello@pennie.gr, indicating your order number.