Shipping Methods

General Information

Shipment & Delivery

Most products are shipped within 1-5 business days from the partner courier company or using your own means upon request. Please note that large parcels form an exception, and are being shipped within 5-10 business days instead.

Deliveries take place throughout the day from 09:00 to 18:00. Orders received on business days until 14:00 will be processed on the same day, so as to deliver them directly. Deliveries may be delayed in case of problems with the country’s road network or severe weather conditions.

Shipment to your place

Your orders may be delivered anywhere in Greece & Cyprus from the partner courier company. The amount changed is determined according to the total weight of your order.

For deliveries within Greece, orders up to 15 kilos are delivered from ACS Courier, while orders exceeding 15 kilos from Delatolas Express Cargo.

See the detailed calculation of shipment costs.

Pennie Store Pickup

You can pick up your order from one of our stores without extra cost.

You can find our store addresses, here.

Shipment cost calculation

Shipments within Greece
Region / Kilos Up to 15kg 15kg - 30kg 30kg - 45kg 45kg - 60kg over 60kg
Within Attica 3.99 € 7.99 € 11.99 € 15.99 € 19.99 €
Outside Attica 4.99 € 9.99 € 14.99 € 19.99 € 24.99 €
Islands 5.99 € 11.99 € 17.99 € 23.99 € 29.99 €
Shipments to Cyprus
Order Weight Up to 10kg 10-20kg over 20kg
Shipment cost 9.99 € 19.99 € 29.99 €
Delivery time 5-7 days

Payment Methods

Pay on delivery

Pay at your door! he partner courier company delivers the products and you can pay upon delivery. Applies throughout Greece.

Applies to orders up to 150 Euro and only for orders within Greece.

In case of shipment with the cargo company, only cash on delivery is possible, and it is not possible to pay by card using POS.

Credit card

When submitting your order, you are transferred to the secure environment of the partner bank to enter your card details so as to be charged. Our company complies with all security protocols and therefore your details are strictly confidential and not provided to third parties.

We accept all credit and debit cards

Interest-free installments

Amount 40 € - 399 €
Number of installments 4 Interest-free installments
PayPal

You can pay your order using the secure & well-known Paypal system.

Paypal account: hello@pennie.gr

Bank deposit

You can also pay your order via bank deposit or web banking. Do not forget to fill in your full name or your order number in the reason for payment field.

After your deposit, please contact the Sales Department via telephone on 210 51 20 595 or send an e-mail to hello@pennie.gr, to inform us of your deposit.

Partner Banks

Piraeus Bank

Account Number: 6759-113998-847
Name of Beneficiary: V. BOTHOS COMMERCIAL AND INDUSTRIAL S.A.
IBAN: GR4501717590006759113998847
BIC: PIRB GR AA

Eurobank

Account Number: 0026.0057.58.0200183670
Name of Beneficiary: V. BOTHOS COMMERCIAL AND INDUSTRIAL S.A.
IBAN: GR8602600570000580200183670
BIC: ERB KG AA

Εθνικη

Account Number: 10347143934
Name of Beneficiary: V. BOTHOS COMMERCIAL AND INDUSTRIAL S.A.
IBAN: GR0201101030000010347143934
BIC: ETHNGRAA

Alpha Bank

Account Number: 133002320008599
Name of Beneficiary: V. BOTHOS COMMERCIAL AND INDUSTRIAL S.A.
IBAN: GR4801401330133002320008599
BIC: CRBAGRAA

Return policy

Returning products

Our products have our company’s quality & conformity guarantee. If you are not satisfied with the products you ordered for any reason, you can return them within 14 business days from the date of receipt.

Returns will be accepted, as long as the item is in the same condition in which it was received, i.e., in their original sealed packaging with all original labels in place. It should be noted that defective items or items that are different from your order form will be returned at our own expense. To return the products you should use the partner courier company.

It should be noted that to return products purchased online and received from a store the proof of purchase must be provided.

Please note that certain products cannot be returned for the protection of consumers.

  • Bed pillows, pillow stuffings, duvets and swimwear cannot be returned for hygiene reasons
  • Seasonal items cannot be returned
  • In all other cases, the cost to return the product and the shipment insurance cost are charged to the customer
Order cancellations

If you want to cancel your order for any reason, please call us on 210 51 20 595, or send us an e-mail at hello@pennie.gr, indicating your order number.